Rakchem Industries L.L.C. shall work towards a common goal of achieving total customer satisfaction and confidence and continually improving effectiveness of Quality Management System by Manufacturing and supply of Oilfield and Construction chemicals with Quality, Speed and technical support while meeting applicable statutory and regulatory requirements.
This responsibility and commitment is practiced and communicated by top management by:
# Implementing a system, which meets the latest Quality Management System standard ISO 9001:2015 as well as regulatory requirements that can be clearly understood, managed and improved in effectiveness as well as efficiency.
# Ensuring empowerment of people to deliver product which meet customer needs and expectations, and also provide for continual improvement.
# Establishing and pursuing Quality Objectives and performance standards.
# Reviewing of the suitability of quality policy by conducting management reviews.
# Ensuring availability of resources.
This Policy is reviewed periodically for its continuing suitability to the RAKCHEM current business.